Refund Policy
Effective Date: 07.02.2025
Last Updated: 07.02.2025
At MyFitWitGuide.com, we value our customers and stand by the quality of our services. If you are not satisfied with your purchase, we offer a 30-day money-back guarantee for one-on-one coaching sessions. Please read the details below to understand our refund policy.
1. 30-Day Money-Back Guarantee (One-on-One Coaching Sessions)
We offer a full refund for one-on-one coaching sessions if the request is made within 30 days from the date of your first session under the following conditions:
✅ You must submit your refund request in writing via email to [your email] within the 30-day period.
✅ If you have attended three or fewer sessions, you are eligible for a full refund.
✅ If you have attended more than three sessions, a partial refund will be issued based on unused sessions.
✅ Refunds will be processed using the original payment method and may take 7-14 business days to reflect in your account.
2. Refund Policy for Digital Products (eBooks, Meal Plans, Guides)
Due to the nature of digital products, we do not offer refunds on eBooks, meal plans, or guides once they have been downloaded or accessed. However, if you experience technical issues with a purchased digital product, please contact us at [your email] for assistance.
3. Refund Policy for Subscription-Based Services
If you have signed up for a recurring subscription, you may cancel at any time before your next billing cycle. However, refunds are not provided for past payments. Your subscription will remain active until the end of the current billing period.
4. How to Request a Refund
To request a refund, please email us at [your email] with the following details:
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Full Name
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Order Number or Payment Reference
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Date of Purchase
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Reason for Refund Request
Our team will review your request and respond within 3-5 business days.
5. Exceptions & Special Cases
We reserve the right to deny refund requests if:
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The request is made after the 30-day period for coaching sessions.
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A significant portion of the coaching program has been used.
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Refund abuse or fraudulent activity is suspected.
6. Contact Us
For any questions regarding our refund policy, please reach out to:
📧 Email: Myfitwitguide@gmail.com
📍 Address: Panchkula, India